Shipping policy

We ship all orders from our warehouse in Charleston, South Carolina. Our free shipping option delivers orders within 3-5 business days. If you need the shoes sooner, we offer expedited shipping options at checkout.

Please note, mail carriers has been experiencing an increase in delayed packages. We recommend purchasing Route shipping insurance (available at checkout), to ensure a safe delivery of your package.

If your shipment has been sent out, but has not had a tracking update in 7 days, with Route you are eligible to receive a replacement order at no additional cost by visiting claims.route.com.