We ship quickly from our warehouse in Charleston, South Carolina.
On average, transit time is about 3-5 business days with our free shipping option. You can typically expect to receive your order about a week or less from the time the order is placed if shipped inside the United States.
We also offer expedited shipping options, please email us if expedited shipping is required info@talariaflats.com.
Deadlines:
- We love being a part of your special events, parties, weddings, and travel!
- If you have any upcoming deadline for your receiving your shoes, please tell us in the order notes so we can keep a close eye on your order.
Shipping Insurance:
- Please note, mail carriers has been experiencing an increase in delayed packages.
- We recommend purchasing Route shipping insurance (available at checkout), to ensure a safe delivery of your package.
- If your shipment has been sent out, but has not had a tracking update in 7 days, with Route you are eligible to receive a replacement order at no additional cost by visiting claims.route.com.
Pre-orders:
- If one of your order items is on pre-order, our policy is to wait and ship the entire order together.
- However, if you'd like separate shipments -- to receive the portion of your order that is in stock first -- simply let us know and we are happy to accommodate.
Late/Missing Packages:
- Our shipping carriers USPS, FedEx, and UPS have been experiencing high volumes which cause delays for 1-3% of our shipments. Most of the time, the delay is no longer than 1-2 days.
- For the rare cases where the delay is longer, please reach out to Route for an investigation and/or replacement order via claims.route.com.