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Is it easy to return items?
- Yes! Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
- You can return part or all of your eligible order items. You'll receive your refund 48 hours after our warehouse has processed the return.
What items are eligible?
- Shoes purchased in the last 30 days (with no embroidery)
- Shoes must be unworn and undamaged
- Not returnable items include custom embroidery orders. Note: we will make exceptions and exchange the size of shoes on embroidery orders.
- No problem! Send us a note at email@example.com or give us a call at (917) 979-2331